Delivery

..FREE DELIVERY ON ORDERS OVER £75..

Shipping and Handling

We aim to send out nearly ALL orders the same day (exceptions include our Jumbo Wall Signs and Custom Orders). We currently only fulfil orders to UK Mainland addresses (if you require Worldwide Shipping please visit our parent site Sweet and Nostalgic).

The cost of post and packaging is relative to the weight of your order. We add a small amount for packaging but endeavour to ensure that your only pay what is reasonable in relation to Royal Mail’s / Courier’s current pricing.

Domestic UK Shipping Options
UK Delivery Options : RM48 / RM 48 Tracked / RM24 / RM 24 Tracked / incl. Highlands, Islands and N.I. / 1-2 Day Courier.

All UK orders under 2Kgs are sent by Royal Mail (unless courier option is selected). For orders above 2Kg, we send these by Courier (which is tracked and signed for).

RM24 and 48 Tracked

Why not upgrade to our fully tracked Royal Mail Service (available on UK Mainland orders under 2Kgs). You will receive a tracking number on dispatch, an email from royal mail on the expected day of delivery and / or SMS text message on your day of delivery, giving you complete control, knowing it is due to arrive / simple options to change the delivery date or have your item dropped off at your local post office for collection later. Also you can take advantage of the SAFE PLACE option to have your parcel left securely if you are out or delivered to a nominated neighbour.

Standard Shipping

2-5 Days (RM48)
Under 1Kg     £2.95
1Kg – 2Kg     £3.95

Expedited Shipping

1-3 Days (RM24)
Under 1Kg     £3.95
1Kg – 2Kg     £4.95

Tracked 48

2-3 Days
Under 2Kg     £4.50

Tracked 24 – 1-2 Days
Under 2Kg     £5.50

Courier – 1-2 Days
Up to 5Kg –    £7.95
5Kg – 10Kg –   £9.95
10Kg – 30Kg – £12.95

UK Highlands, Islands and Northern Ireland
Orders up to 2Kgs are sent by Royal Mail, on larger orders 2Kgs and above you can choose our Flat Rate Courier Service £24.

Saturday Delivery (RM24/48 Tracked)
Orders up to 2Kgs can be sent by Royal Mail Tracked 24 which offers a Saturday Delivery (as opposed to standard delivery which is Mon-Fri). However, this is not a guaranteed service.

Returns

We offer a Free Returns service if your order should arrive damaged or you change your mind within 30 days of purchase. We do hope that this is not necessary. You will need to contact us by email  info@metalwallsigns.co.uk (please provide photo’s if received damaged), and we can issue a returns label. Simply affix the label to the original packaging and hand over the counter at any post office / delivery office. We will contact you as soon as it arrives back with us to resolve your issue.

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